Effective Date: Oct 20, 2025
This Privacy Policy explains how PropertyPilot Software, LLC (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use our platform and services (the “Services”).
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Organization or agency affiliation
- Login credentials (stored securely)
b. Location Data
- Real-time geolocation from your device (with permission)
- Used for inspection tracking, service recommendations, and field validation
c. Property & Government Data
- Parcel records, zoning, ownership, and permit history
- Linked documents and uploaded files
d. Device & Usage Data
- IP address, browser type, device ID
- Usage logs, crash data, and interactions
2. How We Use Information
We use the data to:
- Deliver core functionality of the Services
- Display maps, properties, and related documents
- Provide CRM-like features and inspection tracking
- Improve performance and analyze usage trends
- Communicate with users and send notifications
3. Sharing and Disclosure
We may share your information:
- With your organization or authorized administrators
- With third-party services integrated into our platform (e.g., map APIs, file storage)
- When required by law, subpoena, or government request
We do not sell your personal data.
4. Data Security
We use:
- End-to-end encryption (where applicable)
- Secure access controls and user authentication
- Routine audits to detect vulnerabilities
No system is 100% secure, but we strive to protect your data using best practices.
5. Data Retention
We retain data for as long as necessary to:
- Fulfill our services
- Comply with legal obligations
- Resolve disputes or enforce agreements
Users can request data deletion or export by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access a copy of your data
- Correct inaccurate information
- Delete your data (subject to legal exceptions)
- Opt-out of certain types of processing
To exercise these rights, email us at team@propertypilot.com.
7. Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect data from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through our website or by email.
9. Contact Us
PropertyPilot Software, LLC.
204 East Main St., Manasquan, NJ 08736
